In accordance with the provisions of the Tourism Code, as well as the legal provisions referred to in Law No. 92-645 of 13 July 1992 setting the conditions for the exercise of activities relating to the organisation and sale of trips or stays and Decree No. 94-490 of 15 June 1994, CPARTY EXPERIENCE is:
– registered in the ATOUT FRANCE register of travel and holiday operators under number IM035200001;
– guaranteed by the company GROUPAMA ASSURANCE-CREDIT & CAUTION – (SA with a share capital of €20,000,000), 8-10 rue d’Astorg, 75008 Paris, under the financial guarantee;
– insured by the company GAN ASSURANCES – (SA with a share capital of €193,107,104), 8-10 rue d’Astorg, 75008 Paris, under a Professional Civil Liability insurance.
In these General Terms and Conditions of Sale, the term ” CPARTY EXPERIENCE ” refers to the company CPARTY EXPERIENCE.
The term ” Client ” refers to any contractor acting directly in its own name or represented by an agent.
The term ” Service Provider ” refers to all external service providers chosen by CPARTY EXPERIENCE and/or by the Client for other services related to the performance of CPARTY EXPERIENCE’s service.
The term ” Contract ” refers to the initial document entitled “Reservation” containing the specific provisions for the reservation requested by the Client.
The term ” Service ” refers to the stay or formula chosen by the Client from the CPARTY EXPERIENCE catalogue.
The signing of the Contract implies the Client’s full and unreserved acceptance of these General Terms and Conditions of Sale and its annexes.
This document defines the rights and obligations of the parties in the contractual relationship created between CPARTY EXPERIENCE and its Client.
These requirements are applicable to all services arising from this contractual relationship.
The contractual set is composed of the Contract, the General Terms and Conditions of Sale, the Appendices and any amendments.
SUBJECT OF THE CONTRACT
The purpose of the contract is to allow the realization of cycling trips organized and managed by CPARTY EXPERIENCE, with or without accompanying persons, in France or abroad, for clubs, companies, and individuals.
These services are broken down according to the choices of the Client and the formula chosen by the latter:
- Tailor-made stay for already formed group or club;
- Seminars;
- Courses and accompanied stays (for individual registrations);
RATES
The services offered by CPARTY EXPERIENCE are provided at the current rates indicated on the Contract. Prices are expressed in Euros, excluding VAT and including VAT, the VAT rate in force will be applied depending on the service and the date of invoicing.
These rates are firm and cannot be revised during their period of validity.
An invoice will be drawn up by CPARTY EXPERIENCE and will be given to the Client.
MINIMUM NUMBER OF PARTICIPANTS
The rates offered by CPARTY EXPERIENCE are established according to a minimum number of participants according to the formulas chosen by the Client.
If the minimum number of participants is not reached 20 days before the start of the service, CPARTY EXPERIENCE reserves the right to cancel the service. The information will be communicated to the Client as soon as possible.
BOOKING AND PAYMENT
Any reservation of a service offered by CPARTY EXPERIENCE becomes firm and definitive from the payment of a deposit equivalent to 30% of the total amount of the reservation.
The payment of the deposit constitutes validation of the reservation contract that the customer will receive by email and acceptance of the General Terms and Conditions of Sale.
This deposit can in no way be qualified as a deposit.
It is the responsibility of the Customer to verify the accuracy of the reservation and to report any errors immediately.
The booking is effective for the period determined in the Contract and the deposit paid cannot be transferred to another booking period.
Payment by credit card is possible, payment by cheque is possible, payment by bank transfer is possible, CPARTY EXPERIENCE will provide a bank account details on request (the costs will be borne by the user who pays for the order). Payment in cash is allowed for payments of less than 1,000 euros.
It is expressly agreed that in the event of payment by cheque, payment will only be considered effective after the cheque has been cashed into CPARTY EXPERIENCE’s bank account. In the case of payment by bank cheque, it must be issued by a bank domiciled in metropolitan France or Monaco.
In the absence of payment within the given deadlines, the reservation will be purely and simply cancelled at the sole fault of the Customer and the deposit paid will be kept by CPARTY EXPERIENCE.
In the event of cancellation of the reservation by the Customer after its acceptance by CPARTY EXPERIENCE, for any reason whatsoever except the force majeure described in the designated article, the deposit paid at the time of the order will be automatically acquired by CPARTY EXPERIENCE and cannot give rise to any refund.
In order to facilitate access to its services, CPARTY EXPERIENCE offers its customers the possibility of paying the total amount of the trip in 2 or 3 instalments free of charge, subject to compliance with the following conditions:
1. Eligibility for instalment payment
Payment in instalments is only available for cycling stays and courses and not for seminars and tailor-made stays and under these conditions:
- For any application whose total amount is greater than or equal to €1000 including VAT,
- Only for credit card payments,
- Subject to acceptance by CPARTY EXPERIENCE or its secure payment partner.
2. Terms of payment
Payment in 2 or 3 instalments is made by direct debit or recurring credit card payment, according to the following terms:
Payment in 2 instalments:
- 1st instalment (at the time of order): 50% of the total amount
- 2nd instalment (30 days before departure): 50% of the total amount
Payment in 3 instalments:
- 1st instalment (at the time of order): 30% of the total amount
- 2nd instalment (60 days before departure): 40% of the total amount
- 3rd instalment (30 days before departure): 30% of the total amount
3. Default of payment
In the event of failure to pay one or more instalments on the due date:
- All outstanding sums become immediately payable,
- The agency reserves the right to terminate the reservation, without refund of the sums already paid,
- Late penalties may be applied in accordance with Article L441-10 of the French Commercial Code.
The balance will be paid no later than 30 days before the date of the service.
In the event of non-compliance by the Client with its obligations, CPARTY EXPERIENCE may also, without prejudice to any other course of action, terminate the current booking, 72 hours after a formal notice remains unsuccessful.
Any amount including VAT not paid by the due date will give rise to the payment by the Client of penalties set at three times the legal interest rate. These penalties are payable by operation of law and without any reminder or formal notice being necessary to make the late penalties run.
Any service requested after the settlement of the Contract will be the subject of an additional invoice and the drafting of a written document confirming the agreement of the parties.
Cancellation
At the initiative of the Client
For any reason whatsoever, any cancellation at the initiative of the Client must be sent to CPARTY EXPERIENCE in writing (paper or electronic).
Except in the event of withdrawal within the required period, the deposit remains the property of CPARTY EXPERIENCE, which may also claim the balance of the amount according to the following terms:
- Cancellation more than 30 days before the booking date: 100 euros for administrative costs;
- Cancellation between 30 days and 21 days before the date of the service: 50% of the balance of the services is due;
- Cancellation between 20 days and 8 days before the date of the service: 70% of the balance of the services is due;
- Cancellation less than 7 days before the date of the service: the balance of the services is due.
Cancellation insurance exists, it is the Customer’s responsibility to inquire with the insurance companies.
CPARTY EXPERIENCE publishes a redirect link on its website to its insurance partner so that the customer can take out cancellation insurance.
At the initiative of CPARTY EXPERIENCE
In the event of cancellation of this Contract by CPARTY EXPERIENCE before the performance of the service, for any reason whatsoever except in cases of force majeure as provided for in the corresponding article, by a third party or in the absence of payment within the set deadlines, CPARTY EXPERIENCE will pay the Client all the sums already received.
No other compensation may be requested by the Client.
In the event of force majeure or the act of a third party, another period of performance will be offered to the Client. If the customer cannot accept the new proposed period, CPARTY EXPERIENCE will then proceed to refund the deposit received.
In both cases, the refund of the amounts due will be sent to the Client by registered mail with acknowledgement of receipt within 15 days of notification of the cancellation.
Hardware
CPARTY EXPERIENCE recommends the use of the appropriate equipment according to the formula chosen by the Client.
The Customer is free to choose to use their own equipment.
As such, the Client is fully responsible for the proper maintenance of the latter and remains able to intervene directly on its equipment.
CPARTY EXPERIENCE cannot be held responsible for any defect in the Client’s equipment.
In the absence of adequate equipment, according to the recommendations of CPARTY EXPERIENCE, CPARTY EXPERIENCE may provide the Client with equipment according to the latter’s needs.
This rental must be made at the Client’s expense and under the conditions described in Appendix 1 of this document.
DISCLAIMER OF LIABILITY AND FITNESS
The client undertakes to have the physical qualities required with regard to the difficulties and distances provided for in the service.
The participant declares that he or she is physically fit to practice cycling, in particular in the context of prolonged or intensive effort, and that he or she has carried out the necessary medical checks before participating in the stay organized by Cparty Bike Experience.
As a result, Cparty Bike Experience cannot be held responsible in the event of discomfort, heart attack, or any medical complication occurring during the stay, whether during or outside cycling activities.
The participant expressly acknowledges:
- that it is the child’s responsibility to consult a health professional before registering for a stay,
- that he or she engages in full knowledge of the potential risks associated with physical activity,
- that he or she takes sole responsibility for his or her health and physical condition.
By validating their registration, the participant expressly waives any recourse against Cparty Bike Experience, its supervisors, partners or service providers, for any bodily injury related to a heart attack or other pre-existing or undetected pathology.
HOUSE RULES
The Client undertakes to comply with the provisions of the Internal Regulations annexed to this document (Appendix 2).
Failing this, CPARTY EXPERIENCE reserves the right to terminate the service.
Providers
CPARTY EXPERIENCE wanted to call on external service providers to create the elements to ensure the best possible experience for the Client in the context of its service. As such, particular attention has been paid to the list of service providers offered by CPARTY EXPERIENCE.
- ACCOMMODATION:
Accommodation services are offered by CPARTY EXPERIENCE on behalf of its service providers.
The hotels selected by CPARTY EXPERIENCE meet French and European standards.
CPARTY EXPERIENCE reserves the right, for technical or security reasons, in cases of force majeure or due to the act of a third party, to replace the planned hotel with an establishment offering equivalent services. As such, CPARTY EXPERIENCE will inform the Client as soon as possible.
- MEAL:
Meals are taken in traditional or gastronomic restaurants, selected by CPARTY EXPERIENCE and offered on behalf of its service providers.
Before the start, the list of the different restaurants offered by CPARTY EXPERIENCE will be proposed.
Responsibilities and Insurance
CPARTY EXPERIENCE is insured for civil and professional liability. CPARTY EXPERIENCE declines all responsibility in the event of theft and damage to objects belonging to the Client.
It is the responsibility of the participants to ensure that they are in compliance with the police, customs and health formalities in the event of a stay abroad.
By mutual agreement, the parties expressly agree that CPARTY EXPERIENCE’s liability may only be incurred by the Client in the event of direct fault, duly proven and is limited to direct damage to the exclusion of any indirect damage of any nature whatsoever. Any event likely to have consequences, particularly in terms of liability, must be brought to the attention of CPARTY EXPERIENCE by the Client without delay.
Neither CPARTY EXPERIENCE nor the service providers involved in the organization of the stay can be held responsible for any damage that may be caused by customers and their equipment during the stay. In accordance with articles 1240 to 1242 of the Civil Code, the customer is liable for damage caused by himself or his equipment. It is therefore up to the employer to insure itself accordingly and to take out personal accident insurance for any damage it may suffer.
CPARTY EXPERIENCE’s contractual liability towards the Client, for all harmful consequences of the same service, is limited to a ceiling corresponding to the amount invoiced by CPARTY EXPERIENCE during the period of performance of the contract from the date of signature to the event giving rise to liability.
Except in the case of duly proven fault on the part of CPARTY EXPERIENCE or its employees, the Client will be solely responsible and will be liable for any damage, any bodily injury or material damage, and theft, of any kind, occurring during the performance of the Contract, whether by his personal act or that of his guests or its service providers.
As such, the Client guarantees that it will be insured for the harmful consequences of its actions or any insurance that it must take out specifically for the performance of the service.
Photographs
The Client authorises CPARTY EXPERIENCE to take photos and videos for its communication.
Any refusal must be notified in writing on the last page of the Contract with the mention ” refusal to use photos and videos “.
FORCE MAJEURE, FORTUITOUS EVENT AND ACT OF A THIRD PARTY
In accordance with Article 1218 of the Civil Code, force majeure occurs when an event beyond the control of the debtor, which could not reasonably have been foreseen at the time of the conclusion of the contract and the effects of which cannot be avoided by appropriate measures, prevents the partial or total performance of its obligation by the debtor.
The party who intends to invoke a case of force majeure must, as soon as it is recognized, notify the other party, in writing, of the occurrence of the event and subsequently its cessation by producing all appropriate evidence.
CPARTY EXPERIENCE will be exempt from any liability in the total or partial non-performance of its obligations resulting from an unforeseeable event, the act of a third party or an event of force majeure.
TERMINATION
In the event of a breach by the Client of its obligations under these General Terms and Conditions of Sale, the contract will be terminated by operation of law at the fault of the Client.
In such a case, CPARTY EXPERIENCE will keep any sums already paid by the Client.
MANAGEMENT OF PERSONAL DATA
CPARTY EXPERIENCE processes personal data, for which it is responsible.
As part of their contractual relationship, CPARTY EXPERIENCE undertakes to comply with the regulations in force applicable to the processing of personal data and, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter the “GDPR”), as well as Law No. 78-17 of 6 January 1978 in its latest version in force.
Terms beginning with a capital letter in this article have the meaning attributed to them by the applicable Regulations on the protection of Personal Data.
The client will only provide, directly or indirectly, the Personal Data considered necessary for the performance of CPARTY EXPERIENCE’s mission, i.e. the following data:
- Name;
- Forename;
- Address;
- Email address;
- Phone number;
The data processing implemented concerns the personal data necessary to provide the services defined in the framework of the Agreement.
CPARTY EXPERIENCE undertakes not to use the Personal Data to which it has access for purposes other than the purposes of Processing.
The data processed is exclusively intended for CPARTY EXPERIENCE and any subcontractors.
The client is informed that, unless otherwise provided by law, CPARTY EXPERIENCE may use, as part of its mission, third parties that may be located outside France, which may be other entities that are members of its respective networks and/or service providers acting on its behalf, who provide administrative services, IT infrastructure (including, where applicable, cloud service providers), as well as services that support its activity. These third parties, for which it remains responsible, are subject to strict confidentiality and security obligations.
The Recipient of the Personal Data is the staff of CPARTY EXPERIENCE, as well as, where applicable, those belonging to the entities that are members of its networks. These Recipients are subject to strict confidentiality and security obligations and will have access to Personal Data for strictly professional reasons and limited to the Processing Purposes.
In compliance with confidentiality obligations, the Personal Data processed for the Processing Purposes are kept for a period of time in accordance with the legal provisions on prescriptions in France concerning the contractual relationship.
The Data Subjects may exercise their rights of access, rectification or deletion by sending a letter directly to CPARTY EXPERIENCE at the following address: 17 Rue Cantalause 31450 MONTGISCARD.
The Client also has the right to lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), in particular on its website www.cnil.fr.
APPLICABLE Law, Disputes, Claims
These General Terms and Conditions of Sale are governed by French law. As these General Terms and Conditions of Sale may be subject to subsequent amendments, the applicable version is the one in force on the day the contract is concluded.
All disputes concerning the validity, interpretation, execution, resolution, consequences and consequences of the contractual set and which could not have been resolved amicably between CPARTY EXPERIENCE and the Client, will be submitted to the competent courts under the conditions of common law.
As such, any claim or dispute by the Client must be communicated to CPARTY EXPERIENCE no later than 72 hours following the end of the Service, by registered letter with acknowledgement of receipt.
After having referred the matter to CPARTY EXPERIENCE’s customer service and in the absence of a satisfactory response within 1 month, the customer may refer the matter to the Tourism and Travel Mediator, whose contact details and referral procedures are available on its website: www.mtv.travel.
CPARTY EXPERIENCE also informs the Client of the existence of a European Online Dispute Resolution (“ODR”) platform that it can use. The customer can access it from the following link: http://ec.europa.eu/consumers/odr/.
If one or more provisions of the General Terms and Conditions of Sale are held to be invalid or declared as such pursuant to a law, regulation or following a decision that has become final by a competent court, the other provisions will retain their full force and scope.
The Client acknowledges that he or she has been informed, prior to placing his order and entering into the contract, in a clear and comprehensible manner, of these General Terms and Conditions of Sale and all the information listed in Article L.221-5 of the Consumer Code.
The Client declares that he/she has read these General Terms and Conditions of Sale and has accepted them. The validation of the order by the Client implies unrestricted or reserved acceptance of these General Terms and Conditions of Sale.
Done at Montgiscard,
on 26/09/2025,
“CPARTY EXPERIENCE” The Customer
(signature preceded by the handwritten note “read and approved”)
APPENDIX 1 – Equipment Rental
CPARTY EXPERIENCE may provide its Clients who wish to do so with professional equipment for the performance of the services provided for in the contract.
The reservation of the equipment must be made within 30 days before the start of the stay.
The payment of the corresponding deposit must be made by cheque at the corresponding place of stay.
All the conditions and obligations described in the T apply to the rental of equipment.
Bicycles and equipment are deemed to comply with the regulations in force at the time of their rental and to be in good working order. The equipment and accessories are fixed according to safety standards. The user acknowledges thatthe loaned equipment is in perfect working order.
In all cases, the Client must be covered by civil liability insurance. It releases CPARTY EXPERIENCE from any liability arising from the use of the rentalequipment, in particular with regard to accidents and damage caused to third parties as a result of the use of the bicycle.
The user is solely responsible for any damage caused to theequipment or as a result of its use.
The user undertakes to use the equipment with care and within the limits of his or her abilities, to respect the instructions for use and safety that will be sent to him or her by the rental company, and to usethe loaned bike under normal conditions.
The user undertakes to do everything possible to prevent theft or damage to the loué bicycle.
In the event of a technical failure of the bicycle during the course of the contract, the user may not undertake repair work on his own initiative and must in fact report to CPARTY EXPERIENCE as soon as possible. At his request, the bicycle will be replaced by a bicycle of the same type, subject to availability and in the absence of faulty liability of the user, for the remaining period .
The user may not claim reimbursement of costs or invoices, or damages from CPARTY EXPERIENCE.
He undertakes to return the bike in its original condition on the dates agreed in the contract. The security deposit will be returned to the Client within fifteen days of the end of the service, less all costs of repairing or replacing the equipment. Additional billing will be established according to the damage observed and will be deducted in priority from the amount of the security deposit.
APPENDIX 2 – Rules of Procedure
CPARTY EXPERIENCE intends to do everything possible to ensure that the stay is a success but remains dependent on the behavior of each person. It is with this in mind that CPARTY EXPERIENCE wished to implement these internal rules that the Client undertakes to respect.
RULES OF THE ROAD
Notwithstanding the presence of CPARTY EXPERIENCE staff, the road remains a dangerous place where constant attention is essential.
The Client declares that he or she has a perfect knowledge of the Highway Code and road usage, and declares that he/she is subject to these rules of the Highway Code. If it contravenes the laws and regulations in force during the service, CPARTY EXPERIENCE cannot be held responsible under any circumstances. The Client undertakes to comply with the safety instructions given by CPARTY EXPERIENCE in the context of the performance of the service.
All safety devices must be used by the Client, including the helmet.
The Client undertakes never to endanger others or himself for any reason whatsoever, to respect the basic rules of prudence and safety.
CODE OF CONDUCT
The entire CPARTY EXPERIENCE team and CPARTY EXPERIENCE’s partner cycling guides are available to provide you with the best advice in the practice of cycling.
CPARTY EXPERIENCE wishes to favor conviviality and respect for others for the proposed stays. Therefore, respectful and civilized behavior towards other customers, CPARTY EXPERIENCE’s partner cycling guides and the CPARTY EXPERIENCE team is expected.
Violent or rude attitudes towards these different people will not be tolerated and CPARTY EXPERIENCE reserves the right to terminate the service in the event of behaviour likely to disturb the smooth running of the stay.
FITNESS
The Customer undertakes to have the physical qualities required with regard to the difficulties and distances expected during the stay.
No reimbursement can be made in the event of physical incapacity in the performance of the service.
TRANSFER
Transfers between the home and the place of stay remain the responsibility of the Client.
CPARTY EXPERIENCE cannot be held responsible for the consequences of delays, incidents or accidents occurring during these transfers.
HOTELS AND RESTAURANTS
The hotels and restaurants offered by CPARTY EXPERIENCE have been carefully selected and should allow you to fully enjoy your cycling experience during your stay.
The Client must respect the accommodation and the rules of these places, in particular with regard to the times for picking up or returning rooms. The customer will also have to pay close attention to his belongings. CPARTY EXPERIENCE will not be responsible for any theft that may be committed in hotels.
Any damage will engage the responsibility of its author.
